I'm 62 decades old, and was over a flight from Orange County, Ca to Jacksonville, NC. All went well until I arrived at Charlotte,NC. Simply because I had wheel chair aid I used to be helped if not I believe I would not have already been. Just after two flight have been cancelled on that night I wasn’t definitely confident what I might do. But due to the kindness of your workers they wheeled me to client service both equally moments, and finally upon getting the news that An additional flight wouldn't be scheduled until finally the morning from the third they built sure I had a motel compensated for by american Airways which I a great deal appreciated. Remaining alone was a little Frightening, but I designed it by, and managed to get back to your airport at five:30 the following early morning. And all over again this flight was cancelled also. At this point I organized to just go to a different city. Upon having on that flight there was a electrical fireplace inside the cabin with the airplane, and soon after staying in the air for about ten minutes it had been rotated and we were taken from the airplane in a very hurry.
was in Haiti August seventeenth,went on the airport eleven-30am as well as the flight was to depart to the US at 1pm and was explained to I'd Skipped MY FLIGHT.But wasn't supplied any essentive to remain for the next day,and was forced to get Yet another tickert for August 23rd at my expence.I Practically shed my occupation as a consequence of tht,they bought my seat and put me at an predicted expencies of which I DEMAND To become COMPANCERTATED FOR The cash LOST,WAGES Shed.
I'm so amazed by Tracy Miller from the reservations Office. I unintentionally booked a flight to the wrong site and was freaking out, and she worked with me to don't just get me to the proper destination but in addition discovered exactly the same value.
I'm astonished at the lack of customer service at American Airways. I was a flight attendant for 30 many years and took terrific satisfaction during the instruction I been given from American. Over a current journey I watched a passenger and agent argue about which a person was ruder. There is not any clear enforcement of grooming guidelines any where in the corporation.
The last two moments I have flown on American Airways from BWI to MIA my precheck clearance hasn't proven on my ticket. After i have spoken to consumer service I am dismissed with “It is simply a glitchâ€.
I booked and compensated for our vacation for travel March 10, 2016. These tickets weren't cheap and I might have employed miles. As I booked the trip early and there seemed to be an abundance of Small business Seats, I had been self-assured that we might be capable to use my Improve. In actual fact, I was explained to there was no-one booked in Business and it “seemed fantastic†for an up grade.
She was good and I hope she is to the flight following spet Once i am heading back to St Thomas Thanks Mike
it is pitiful to own to report that my many e-mail to Shopper Relations have not been answered as of to date October 29, a complete insufficient quite possibly the most elementary courtesy toward an 84 decades old First-Course passenger and Frequent Flier….
my grand mom take a flight from Ecuador two/eighteen/16 (cease in Miami)in route to new York,when she was waiting to have her baggage what a shock she obtained!!her baggage was broken and any individual within steal some superior which was inside,also the zipper was violated(broken)she shed in products that she convey it to my family members Using the Price about $350 when she educated what comes about in AA counter in JFK NY they presented to replaced her new baggage look at these guys with the made use of and aged a person that looks like they get in the rubbish!!.also they explained that to maintenance normally takes about 4 months!
getting in touch with a real particular person at AA consumer service is beside extremely hard. The Web page listing a telephone number, that is for cargo and that only references a Internet site that's no help whatsoever.
Very upset having a.A. buyer relations. My wife went to Italy for the memorial of her mom and even though she was there she acquired bronchitis with ear infection, subsequently the health practitioner encouraged her to not fly just before 1 7 days to very clear the an infection.
We've been so unbelievable upset with this type of mis-cure and very poor management by American Airlines and won't ever fly you once again.
Get your CEO’s to examine repeat small business and afterwards they can realize why They can be frequently not building the bottom line. I can honestly declare that I’m hardly ever scheduling with your airline yet again. many thanks, Sincerely
After i acquired on the complimentary hotel that American setup for me, I called 800-433-7300 and talked to an agent there who, to my shock was not able to see flights that were out there on USAIR. She informed me there were no open seats on any with the early USAIR flights. I had been online and could see that there have been readily available flights. I really booked a flight to prove it to her.